At cc77, protecting the personal information of every Filipino player on our platform is a responsibility we take seriously. This Privacy Policy explains exactly what data we collect, why we collect it, how it is used, and what rights you have over your own information.
This Privacy Policy applies to all players who register, browse, or interact with the cc77 platform, which is operated exclusively for the Philippines market. It covers all personal data collected through our website, mobile interface, account registration process, payment channels, and customer support interactions. By creating an account or continuing to use cc77, you acknowledge that you have read and understood this policy. We may update this document from time to time to reflect changes in our operations or applicable data protection requirements, and the most current version will always be available on this page. If you have any questions about how your data is handled, you are welcome to reach out to our support team at [email protected]. We are committed to being transparent about our data practices so that every Filipino player can use the platform with confidence. Your trust is the foundation of everything we do at cc77.
When you register an account with cc77, we collect personal information that is necessary to verify your identity and operate your account. This includes your full name, date of birth, email address, mobile number, and a government-issued identification document as required for age and identity verification. During the deposit and withdrawal process, we also collect payment-related information such as your GCash number, Maya account details, or Philippine bank account information, depending on the method you choose. We collect technical data automatically when you access the platform, including your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for Filipino players. We may also collect information you provide voluntarily when contacting our support team, submitting feedback, or participating in any platform surveys. All information collected is limited to what is genuinely necessary for the purposes described in this policy.
The personal data we collect is used primarily to create and manage your cc77 account, process deposits and withdrawals in Philippine pesos, and verify your identity in compliance with applicable regulations. We use your contact details to send you important account notifications, transaction confirmations, and security alerts — we do not use your contact information for unsolicited marketing without your consent. Technical and behavioural data is used to monitor platform integrity, identify and prevent fraud, and ensure that our systems remain secure for all players. Where required by law or by regulatory authorities in the Philippines, we may use your data to fulfil legal obligations, including anti-money laundering checks and responsible gaming assessments. We may use aggregated, anonymised data for internal analytics and platform improvement purposes, but this data cannot be used to identify any individual player. Your data is never sold, rented, or traded to third-party advertisers or marketing companies. Every use of your personal information is guided by the principle of data minimisation — we only process what is strictly necessary.
cc77 does not sell or share your personal data with third parties for commercial or marketing purposes under any circumstances. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and technical infrastructure providers — all of whom are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In cases where we are legally required to disclose information to government authorities, regulatory bodies, or law enforcement agencies in the Philippines, we will comply with such obligations while taking reasonable steps to protect your rights. If cc77 undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any material changes to how your data is handled as a result. We do not transfer your personal data outside of the Philippines except where strictly necessary and where appropriate safeguards are in place. Any third party that receives your data is required to maintain confidentiality and use it only for the agreed purpose. We regularly review our data-sharing arrangements to ensure they remain appropriate and compliant.
We retain your personal data for as long as your cc77 account remains active and for a reasonable period thereafter, as required by applicable laws and regulations in the Philippines. Account records, transaction histories, and identity verification documents are typically retained for a minimum of five years following account closure, in line with standard anti-money laundering and financial record-keeping requirements. Technical logs and session data are retained for shorter periods and are regularly purged once they are no longer needed for security or operational purposes. If you request the closure of your account, we will begin the process of removing or anonymising your personal data, subject to any legal retention obligations that may apply at the time. You may contact our support team to request information about the specific retention periods that apply to your data. We do not retain data beyond what is necessary, and we have internal processes in place to ensure timely deletion of data that is no longer required. Our data retention practices are reviewed periodically to ensure they remain aligned with current legal requirements.
As a player on the cc77 platform, you have the right to access the personal data we hold about you and to request a copy of that information in a readable format. You also have the right to request corrections to any inaccurate or incomplete data, and we will process such requests promptly. If you believe that your data is being processed in a manner that is not consistent with this policy or applicable law, you have the right to raise a concern with our support team or with the relevant data protection authority in the Philippines. You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal obligations that require us to retain it. In certain circumstances, you may also have the right to restrict or object to the processing of your data. To exercise any of these rights, please contact us at [email protected] with your account details and a clear description of your request. We will respond to all data rights requests within a reasonable timeframe and in accordance with applicable regulations.
cc77 uses cookies and similar tracking technologies to ensure the platform functions correctly and to provide a smooth, personalised experience for Filipino players. Essential cookies are required for core platform functionality such as maintaining your login session, remembering your preferences, and securing your account activity. We may also use analytical cookies to understand how players navigate the platform, which pages are most visited, and where technical issues may be occurring — this data is used solely to improve the platform and is not linked to your personal identity. You can manage your cookie preferences through your browser settings, and most modern browsers allow you to block or delete cookies at any time. Please note that disabling essential cookies may affect the functionality of certain features on the cc77 platform. We do not use third-party advertising cookies or tracking pixels that share your data with external advertisers. Our use of cookies is reviewed regularly to ensure it remains proportionate and transparent.
cc77 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using industry-standard protocols, and sensitive information such as payment details and identity documents is stored with additional layers of protection. Access to personal data within our organisation is strictly limited to personnel who require it to perform their specific role, and all staff with access to player data are subject to confidentiality obligations. We conduct regular security assessments and vulnerability reviews to identify and address potential risks to our systems. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant authorities in accordance with applicable legal requirements. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your account credentials confidential. If you suspect any unauthorised access to your account, please contact our support team immediately.
cc77 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, platform operations, or applicable legal requirements in the Philippines. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players through their account dashboard or via email. Your continued use of the cc77 platform after any revision to this policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically so that you remain informed about how your personal data is being handled. If you disagree with any changes to this policy, you should stop using the platform and contact our support team to discuss your options. Previous versions of this policy may be made available upon request. We are committed to keeping this document clear, accurate, and up to date at all times.
If you have any concerns about how cc77 handles your personal data, visit our FAQ page for quick answers, or create an account to access your full privacy settings and data preferences directly from your dashboard.